Guaranteed relief of pain or your money back!
Frequently Asked Questions

1. What are orthotics?

"Orthotic" is somewhat of a generic term for a device that is placed in a shoe. The term orthotic is sometimes mistakenly applied to arch supports or cushions. Active Feet Orthotics are custom made inserts that fit into your shoes, gently realigning your foot position as you walk and stand. This results in a much more "ideal" walk and relief of common complaints of pain in feet, legs, knees and the back.

2. How are Active Feet Orthotics made?

We utilize a dry foam system to take a 3-dimensional impression of your foot. This incredibly accurate impression of your individual foot structure is then transferred to a "state-of-the-art" computer aided design (CAD) system and modified according to your individual needs. The orthotic materials will then be molded to your foot model, again taking into account your individual needs.

3. Is it difficult to take a foot impression at home?

No! A simple foot impression kit, along with a free instructional video tape will be sent to you explaining how to take a perfect impression of your feet. The whole process should take you less than 3 minutes. Once we receive the impression kit your individual orthotics will be produced.

4. What types of problems are helped with Active Feet
        Orthotics?

There is a very long list of problems that Active Feet Orthotics help. A few of them are arch pain (plantar fasciaitis), heel pain, bunions, calluses, shin splints, diabetic foot problems, knee and low back pain. See our home page for a detailed explanation of many of these problems.

5. How do orthotics relieve pain?

In general, most foot, leg, knee or back pains are due to faulty position of your feet during standing, walking or running. By "realigning them" or helping your feet function closer to their ideal position, many of the stresses and strains on your body are eliminated, resulting in relief of pain.

6. How can abnormal foot function hurt my knees and back?

When we are sitting or lying down our feet move freely at the ankles without effecting the body. But, when we stand (closed kinetic chain) our body moves around a fixed point, our feet. If our feet move incorrectly then our body will move incorrectly, resulting in a variety of strains and pains. Try this. Stand barefoot and roll up your pant leg. Roll your arch up and down and look at the position of your leg and knee. Where the foot goes, the leg has to follow. Active Feet Orthotics will help you function in a better position and alleviate these strains and pains.

7. Will orthotics improve my sports performance?

Yes. Active Feet Orthotics not only increases your performance level, but also protects your body. Minor imbalances of the foot may not be a problem with normal daily activity, but the increased demands sports put on your feet makes you vulnerable to injury. By having your feet function in their ideal position your performance and protection is optimized.

8. Should I see a Foot Specialist for my problem?

Active Feet orthotics are not meant to replace a visit to your Doctor. They are simply an inexpensive way to alleviate many of the complaints associated with walking and running. If your problem persists please contact a Foot Specialist.

9. How do Active Feet Orthotics differ from shoe inserts or arch supports?

Only Active Feet Orthotics are individually made from a mold of your foot. No two feet are exactly alike and no two orthotics should be exactly alike. Arch supports or non custom inserts (sometimes erroneously referred to as orthotics) may provide some relief, especially if you have a minor problem.

10. Will I have to wear larger shoes?

Usually not. If your shoe fits you properly there is usually room for the orthotic. If you wear a lot of different style shoes you may want to get more than one pair (second pairs cost 1/3 less).

11. How much do Active Feet Orthotics cost?

Only $199.00 for the impression kit, video tape and your state-of-the-art individual orthotics. Second pairs are 1/3 off (33% discount) or $132.00! We will even pay your shipping and handling on your first order.

12. What makes the Active Feet Orthotics guarantee so special?

Not needing to use it! Frankly, the last thing you want to do is to have to return a pair of orthotics when your body is in pain. Certainly we would not be in business very long if many people needed to use our unconditional 90-day no hassle guarantee. But, we want you to feel comfortable that you have selected the best orthotic, at the best price, with no risk to you. Not only this, we also guarantee our orthotics against breakage for 1 full year. Truly a unique combination in the orthotics field.

13. How long will my Active Feet orthotics last?

Your Active Feet orthotics are designed to last many years. This depends on your foot problem, foot type and activity level. Many of our orthotic users have been using theirs for over 5 years. They are made of the highest quality materials. We even guarantee them against breakage for one year.

14. How soon will I receive my orthotics once I return my impression kit?

As soon as we receive your order you will be sent a dry foam impression kit with an instructional video, to help you take the perfect impression of your feet. Once we receive the impressions of your feet back, your individual orthotics will be fabricated and sent to you in 7 days.

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